Returns & Exchanges

At US Novelty, we want you to love your home decor, which is why we offer a 30-day return window for items in their original condition and packaging. If your purchase doesn't perfectly fit your space, our streamlined process ensures a hassle-free exchange or refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack the items in their original boxes with all protective inserts to ensure they arrive back at our warehouse safely.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your package.

• 4.
  Receive Your Refund

  Once our team inspects the returned home goods, we will issue a refund to your original payment method within 5-7 business days.