Frequently Asked Questions
Everything you need to know about our home decor and novelty items.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for home goods?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return or exchange.
Are your products covered by a warranty?
Yes, all US Novelty home products come with a 1-year limited warranty against manufacturing defects to ensure the highest quality for your living space.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our international shipping options in the near future.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Can I cancel or modify my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 2 hours of placement by contacting our customer service line.